Limousine services typically pride themselves on good quality service and customer satisfaction. Knowing this ahead of time can empower someone who is shopping for this service, because the first contact can give important clues as to how the company operates. If they answer their phones in an unprofessional manner or fail to return phone calls, there is little reason to pursue them further.

Cost will be at the top of the list when it comes to questions for your limousine company. You will want to determine not only how much, but also in what manner each company charges for their services. In some cases the limousine company will charge only for pickups and drop-offs, and in others they will charge by the mile. You may find that additional services are offered, such as champagne and red carpets. If you shop around, you may just find that these extra services are included.

Gratuity is an important consideration with respect to cost. Some limousine companies include gratuity in their quoted price, while others do not, leaving it to the customer’s discretion. This could mean a significant difference in apparent price from one company to the next, but looks could be deceiving so it is important to be clear on how the company will charge for their services. You will find that some companies automatically tack on the cost of gratuity on the final bill and on average the gratuity will amount to 10 to 20 percent of the total bill.

The cost of a limousine is an important issue, but there are other worthwhile questions to ask when shopping around for a limousine service: What is the age of the limousines? Is air conditioning available? Is the company properly insured for accidents? What kind of dress code exists for drivers? Are alcoholic beverages allowed? A popular tradition at weddings is to decorate the bride and groom’s limousine. Be sure to ask if this is permitted. It may not be, or it may be with some reconditioning charges.

Finally, be sure to ask about availability. Last minute bookings may not work in most cases. In many cases, customers fail to plan ahead and book their limousine early enough. Since limousine companies have a finite number of vehicles it is important to book early. It is important to remember that limousine companies are mostly busy on weekends. In order to ensure that your special event is a success, it is recommended that you book your limousine a few months prior to your event.

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